==============================================================
WinFax PRO 10.0                        Symantec Corporation
Release Notes                                 February 2000
==============================================================

The following information reflects changes made since the 
WinFax PRO User's Guide was printed. We recommend you 
review this document before you install and use WinFax.

==============================================================
INSTALLATION NOTES
==============================================================

This section describes known issues that you may encounter 
when installing WinFax.

Installing WinFax with NAV 5.0 Auto-Protect enabled
======================================================
The "scan all files" option enabled in NAV 5.0's Auto-Protect 
feature may hinder the complete installation of 
WinFax. To ensure a complete install, simply change 
the option to scan "Program files" only.

Scripted Install and DCOM/COMCTL32
======================================================
Before running a scripted installation (automated
multiple install) of WinFax, you must install or update
DCOM (Windows 95) and COMCTL32. The related executable
files (DCOM95.EXE and 40COMUPD.EXE) are located in the
ADMIN directory on your WinFax installation CD.

Installing the RightFax communications device
=============================================
If you want to be able to use the RightFax Client server
feature in WinFax, you must install WinFax using the
Custom Install option. During installation, select Custom
Install, and ensure that RightFax is selected as an available
Communications Device.


================================================================
WinFax Fax Sharing
================================================================
To use the Fax Sharing feature, we recommend that you have
the most recent version of DCOM98 installed on your computer.
This will ensure that all Fax Sharing features function
smoothly. To download the latest version of DCOM98, visit the
Microsoft Web site at:
http://www.microsoft.com/Com/resources/downloads.asp
This is required ONLY if you want to run WinFax in
Fax Sharing mode.

When the Fax Sharing option is enabled, you must have
the same date, time, and location settings on both the host and
the client computers. Additionally, the dial as entered location
should not be used when configuring the Fax Sharing
host, as this may incorrectly assemble phone numbers sent from
the Fax Sharing client.

When running in Fax Sharing mode, you must be running the
same language versions of your operating system on both the host
and the client computers.

When running in Fax Sharing mode, a mixture of double-byte
character (DBCS) and single-byte character (SBCS) systems
may not be used. Both the host and client machines must be
using the same type of character system.

When setting up the WinFax Fax Sharing host machine, you must
close and then restart WinFax in order for all settings to
be activated.

Be aware that a Fax Sharing Host may take a relatively long
time to close if attached Clients are shut down without first
exiting the Controller.



Dial-Up NetWorking in Windows 95
=================================================================

If you use the Fax Sharing feature and you also connect
to the Internet using your modem (via a dial-up connection), you 
are prompted to connect to the Internet each time you start 
WinFax.

Quick Fix: When prompted, click Cancel, as you do not need 
to connect to the Internet to use WinFax. 

There are two ways to handle this situation on an ongoing basis:

A You can click Cancel each time this dialog appears (as
  mentioned above). This option is best suited to those who 
  connect to the Internet more frequently than they use
  WinFax, or for those who cannot change their Internet
  connection method because of corporate standards. 

B You can change your Internet connection method to the 
  network option so that this dialog does not appear when you 
  start WinFax. When you next want to connect to the Internet, 
  you must then change your connection method back to the modem 
  option. 

  If you want to use Option B, do the following:

  1  Click the Windows Start button, point to Settings, and then 
     click Control Panel. 
  2  Double click "Internet".
  3  Click the Connection tab. 
  4  Do one of the following:
     - If you have Internet Explorer 4.0 installed: Enable Connect 
       To The Internet Using A Local Area Network.
     - If you do not have Internet Explorer 4.0 installed: Disable
       Connect To The Internet As Needed.
  5  Click Apply.
       

==============================================================
DIALING AND AREA CODE ISSUES
==============================================================

When setting up a WinFax dialing and location Area Code Rule,
note that if you enable the All Calls Are Local checkbox, all
calls made to the specified area code will be dialed as local
calls, regardless of their exchange.


==============================================================
EMAIL ISSUES
==============================================================

When setting up email accounts that you plan to use with
WinFax, do not use password containing HI-ASCII or DBCS
characters. User names containing HI-ASCII or DBCS
characters are permissable.

If you are using SMTP/POP3 Internet mail, you should connect to
the Internet before using the Send Fax By Email feature, in
order to avoid possible login error messages.

If your Send Fax By Email recipients are running virus detection
software, the self-viewing executable file format in which
faxes sent by email are packaged may cause a false virus alert.


==============================================================
MODEM ISSUES
==============================================================

3Com US Robotics modems
=======================
If you install your USR modem in Windows as a "Standard modem",
Windows will send the wrong TAPI commands to the modem,
causing errors. To avoid this, install your USR modem using
the USR-supplied INF file.

If you use the following USR modem:
USR 56K WIN INT soft modem, #5690, VXD 10/29/99, VXD rev.1.00.028,
call discrimination may not function. Contact your modem provider
for the latest driver updates, as support for this feature may be
provided in a future version of the modem.

If you are running a USR Professional Message modem, a memory modem
capable of receiving and storing fax messages while WinFax is not
running, you may encounter the following problem. Normally, WinFax
simply downloads messages stored in the USR Professional
Message modem when it is started. However, if the modem's memory
is filled to capacity, some message file corruption can occur.
We therefore recommend that you run WinFax on a regular basis
to avoid this problem. In extreme cases, the Controller will
experience a General Protection Fault, and you will need to manually
clear the data stored in the modem (all messages will be lost).
To do this:
1) Run the Windows HyperTerminal utility provided with your
   operating system.
2) On the dialog that appears, leave the Connection Description
   field blank.
3) Click File/Properties, and in the Connect Using field, ensure
   that the USR Professional Message modem is selected.
4) Type AT+MEM, and press Enter.
5) Close HyperTerminal.


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ISDN ISSUES
==============================================================

At the time of this software release, not all ISDN card
manufacturers had Windows 2000 drivers available for testing.
Not all ISDN cards may work with WinFax if you are running
Windows 2000. Contact your ISDN card manufacturer for more
information, and for the latest updates and drivers.


==============================================================
MICROSOFT EXCHANGE/OUTLOOK ISSUES
==============================================================

In Outlook and Outlook Express, any names entered must not
exceed 70 characters (35 DBCS characters), or the WinFax
phonebook scrolling and searching capabilities may be impacted.

If you upgraded to this version of WinFax from the WinFax
Starter Edition, when you receive a new email message
you may not be able to click on any options on that
email, and you may get an "out of memory" error. If this
happens, close the message and, on the Outlook Tools menu,
click Accounts. Then set another email account as the Default.


==============================================================
LOTUS NOTES ISSUES
==============================================================

If you are running Lotus Notes and WinFax, WinFax may not
be able to automatically update your Path variable to include
your Lotus Notes location. If this occurs, you will be prompted
to edit your autoexec.bat file to contain the path location
in which you have installed Lotus Notes.
	For example: "path=%path%;c:notes"
	where "c:" is the installation location
Note that this issue applies to Windows 95/98 users only.
For related issues applying to Windows NT/2000 users, please
see the section entitled Windows NT/2000 Issues.

If running Lotus Notes with WinFax, your WinFax
email login may fail if you use a login name containing
double-byte (DBCS) characters.

If running Lotus Notes with WinFax, your WinFax email
functionality may fail if Lotus Notes is installed in a
directory containing double-byte (DBCS) characters, or if your
Lotus Notes ID contains double-byte characters.


==============================================================
AOL ISSUES
==============================================================

If you install WinFax and you use AOL 3.0 or AOL 4.0
Preview Edition in Windows 95, you will experience problems 
using the AOL internal browser. 

To resolve this issue, upgrade to AOL 4.0 or use another browser 
(for example Netscape Navigator or Internet Explorer) to access 
the Internet.

The Send Fax By Email feature is not available to AOL users.


==============================================================
WINDOWS NT/2000 ISSUES
==============================================================

WinFax NT/2000 Server
=====================
Please note that WinFax is supported on Windows NT/2000
workstation installations only. It is not supported on
Windows NT/2000 Server.


WinFax NT/2000 Service answers all calls
========================================
By default, the WinFax NT/2000 Service is set to Automatic
and loads when NT/2000 starts. This allows WinFax to
accept faxes before you log into NT/2000. (The WinFax
NT/2000 Service intercepts all calls.) To avoid possible
conflicts with Remote Access Service and other services
that rely on the modem, set the WinFax NT/2000 Service
to Manual or configure Call Discrimination.

 
Call Discrimination and Distinctive Ring
========================================
At the time of release, Windows 2000 did not support the
Call Discrimination and Distinctive Ring telephony services
in WinFax. Check the Microsoft Web site for recent updates
or service packs which may provide support for these
features.

Notification and Fax Forwarding Rules
=====================================
Notification and Fax Forwarding rules will only be applied
to new calls after you log into Windows NT/2000.  


Lotus Notes and Windows NT/2000
========================================
If you are running Lotus Notes and WinFax together
under Windows NT/2000, WinFax may not be able to
automatically update your Path variable to include
your Lotus Notes location. If this occurs, you will be prompted
to manually edit your environment path variable to
contain the path location in which you have
installed Lotus Notes. To do this, open your Windows
Control Panel, double-click System, and click the
Environment tab. Add your Lotus Notes location to
the existing Path variable.


==============================================================
WINFAX/MOBILE ESSENTIALS ISSUES
==============================================================

If you are running Mobile Essentials and have it set to manage
WinFax settings (in Other Programs), you must set up WinFax to
use Windows dialing, as TAPI is required to support switching
dialing information at location change.


==============================================================
CONCORD SERVICES ISSUES
==============================================================

If you are running Windows 95/98, the Concord Services
Fax Broadcast feature may not work on some modems. Please contact
Concord Services for more information.
